Terms and Conditions
for Membership of The Artemis Programme
- Background
This agreement applies between you and Waverley Media Ltd.
Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your deposit payment to join the Artemis Programme. If you do not agree to be bound by these Terms and Conditions, you should not become a Member of the Programme.
- Definitions and Interpretation
In this Agreement the following terms shall have the following meanings:
- “the Member” means you, the person who wishes to become an Artemis Programme Club Member and who will pay a deposit and be responsible for payment of your profit share.
- “The Company” means Waverley Media Ltd, of Waverley Farm, Waverley Lane, Farnham, Surrey, GU9 8EP;
- “Members Area Web Site” means the support website, access to which is reserved for those who have become a Club Member and which contains a helpdesk and helpful videos, as well as any future additional services.
- “Deposit” means the amount you have paid up-front, which is set off against future profit
share payments as detailed in these Terms & Conditions.
- Club Membership for the Artemis Programme & your Deposit
Membership of the Artemis Programme is offeredat 4 levels. In order to become a Club Member, you must pay a Deposit which is set off against future profit share payments.
Membership length offered is a minimum of 1 year.
Please note, credit notes cannot be used for Club Membership deposits but may be set off against future profit share owed. Please see section 5, Credit notes, for details of how credit notes may be used for this programme.
- Gold Membership:
To join, you will pay a deposit against your profit share, of £100 per month for the first 3 months.
Should your profit share in the first 3 months exceed the amount of the deposit you paid, you will not be asked to make up the difference but may retain the additional profit.
Should your profit share in the first 3 months be less that the amount of the deposit you paid, then The Company will reduce your invoiced profit share amount by the amount you have overpaid until such time as your overpayment has been recouped.
Gold Membership bet size is £25. Your bank size must be maintained with a minimum balance of £750 at all times during your membership.
- Platinum Membership:
To join, you will pay a deposit against your profit share, of £200 per month for the first 3 months.
Should your profit share in the first 3 months exceed the amount of the deposit you paid, you will not be asked to make up the difference but may retain the additional profit.
Should your profit share in the first 3 months be less that the amount of the deposit you paid, then The Company will reduce your invoiced profit share amount by the amount you have overpaid until such time as your overpayment has been recouped.
Platinum membership bet size is £50. Your bank size must be maintained with a minimum balance of £1500 at all times during your membership.
- Diamond Membership:
To join, you will pay a deposit against your profit share, of £400 per month for the first 3 months.
Should your profit share in the first 3 months exceed the amount of the deposit you paid, you will not be asked to make up the difference but may retain the additional profit.
Should your profit share in the first 3 months be less that the amount of the deposit you paid, then The Company will reduce your invoiced profit share amount by the amount you have overpaid until such time as your overpayment has been recouped.
Diamond Membership bet size is £100. Your bank size must be maintained with a minimum balance of £3000 at all times during your membership.
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- Diamond Charter Membership:
There are 100 Diamond Charter Membership places available only. They are offered on a ‘first come, first served’ basis.
To join, you will pay a deposit against your first annual profit share, of £2700.
For the first year of membership only, your profit share will be capped at £2700. In the unlikely event of the profit share in the first year being less than £2700, then you will be refunded the difference at the end of the first year.
From the 13th month of membership onwards, you will pay a monthly profit share which will be invoiced.
Diamond Charter Membership bet size is £100. Your bank size must be maintained with a minimum balance of £3000 at all times during your membership.
- Rules Regarding Deposits
If you are a Gold, Platinum, or Diamond Member, and should your profit share in the first 3 months exceed the amount of the deposit you have paid, you will not be asked to make up the difference but may retain the additional profit.
Should your profit share in the first 3 months be less that the amount of the deposit you paid, then The Company will reduce your first invoiced calendar month profit share amount by the amount you have overpaid.
Credit Notes may not be used against deposits.
- Credit Notes
If you hold a Credit Note with The Company, this may be off-set against profit share owed as follows:
For Gold, Platinum, and Diamond Members: From month 4 onwards, you may offset any profit share owed to us against any credit note held on your file.
For Diamond Charter Members: From month 13 onwards, you may offset any profit share owed to us against any credit note held on your file.
Please note, you must advise us of your intention to offset a credit note at time of joining. You will not be allowed to retrospectively offset a credit note if you do not confirm your intention to do so.
You may only offset credit notes held prior to joining the Artemis Programme.
You may not use a credit note to pay a membership deposit.
- Requirements
- Your Membership Responsibilities
In order to maintain your membership, you must continue to allow the automated system to place bets for a minimum of one calendar year. If you take any action, or fail to take any action, which prevents the automated system from managing your betting activities, then you will be deemed to have cancelled your membership with immediate effect. If you cancel your membership before 1 year has elapsed, and you have made profits, then you will be liable to pay The Company the agreed profit share on these. If you have made losses and cancel your membership before 1 year has elapsed, then The Company will have no ability or opportunity to recover these losses for you, and as such The Company will not be held responsible for any such losses nor make any payments to you of any sum for any reason whatsoever.
- Changing Membership Level
You may not change your level of membership, or your bet size, without prior approval by The Company.
You may ask to reduce your membership level. The Company will help you to achieve this.
You may not increase your level of membership, unless directly offered to do so by The Company.
- Bank Size
You must maintain the required bank size at all times. If you withdraw your bank without telling us, the bets will no longer be placed correctly and the system will not work. The Company will not be liable for any losses you might suffer in such an eventuality.
- Profit Share
You will pay The Company a Profit Share of 35%. The Company will invoice you for this on the first working day of each month once it becomes due. Payments must be made by card and must be paid by 5th of each month.
Profit Share must be paid when it is due. If the profit share is not paid promptly, your membership of the Programme will be withdrawn immediately and you will no longer continue receiving bets.
- Third Party Accounts and Software
You must be able to open a Betfair Account. The Company will not be responsible for an inability to use the Programme due to inability to open, or withdrawal of, your Betfair Account.
You must purchase Betfair Bot Manager and maintain your licence to use it. The Company will not be responsible for an inability to use, or any interruption to use of, or losses due to interruption of use of, the Programme due to failure to maintain your licence.
You must purchase and use space on a Virtual Private Server, and download the software to this. The Company will not be responsible for an inability to use, or any interruption to use of, the Programme due to failure to purchase or maintain your Virtual Private Server.
- Your Right to Cancel your Order
Under the Consumer Contracts Regulations, you have 14 days from the date of joining in which to cancel your membership of the Programme and receive a refund, providing you have not logged into the Members Area Web Site. Refunds of deposits paid will be processed within 14 days of your cancellation.
You may cancel by sending an email to us at: support@theartemisprogramme-members.com, or by writing to or telephoning us.
Once 14 days have passed, or once you have logged into the Members Area Website, you may no longer claim a refund under the Consumer Contracts Regulations.
- Earnings Policy, Profit Projections and Losses
Profit projections are not guaranteed. You may do better or worse than the projections. Profit will not be equal every month. Variation in profit from month to month is normal and to be expected.
Alltrading, staking, and gambling carries risk. There is an inherent risk of the loss of some or all of your money and therefore you should not stake money that you cannot afford to lose.
Neither Waverley Media Ltd, their agents or publishers can be held responsible for any losses incurred resulting from any actions as a result of becoming a Club Member,using this Programme, or viewing any promotional materials.
The Company will not be responsible for any losses made due to an interruption in service for any reason whatsoever.
- Computer and Internet Capability, Broadband Speed, and ability to use third party accounts
A slow computer or broadband connection may affect your ability to use the programme and to become a successful Club Member. You must use a PC, laptop, or Mac that allows you to look at websites and have access to a broadband connection with adequate speed. The Company is not responsible for any limitations to your use of the programme due to your own computer or broadband speed, or due to any personal circumstances which may limit your ability to open or use accounts provided by third parties.
- Use of Communications Facilities and Content Submission
When emailing or otherwise contacting us, when using interactive content and / or any other part of the programme and when submitting comments, answers or other communication via the Support Helpdesk, you should do so in accordance with the following rules:
- you must not use obscene or vulgar language;
- you must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
- you must not submit Content that is intended to promote or incite violence;
- if we give you the ability to post on our sites, or provide chat facilities of similar, it is advised that posts on these and all other communications to us are made using the English language(s) as we will be unable to respond to enquiries submitted in any other languages;
- content submissions are required to be made using the English language(s). Content in any other language may be removed at our sole discretion;
- you must not post links to other web sites containing any of the above types of Content;
- the means by which you identify yourself must not violate these terms of use or any applicable laws;
- you must not engage in any form of commercial advertising. This does not prohibit references to businesses for non-promotional purposes including references where advertising may be incidental;
- you must not impersonate other people, particularly employees and representatives of The Company or our affiliates
- you must not submit material that may contain viruses or any other software or instructions that may damage or disrupt other software, computer hardware or communications networks; and
- you must not use the Member’s Area Web Site for unauthorised mass-communication such as “spam” or “junk mail”.
You acknowledge that the Company reserves the right to monitor any and all communications made to us or using our web sites, which then may be subject to moderator approval and potentially removed without notice.
In order to use Forums/Chat and any other communication facility that may be added in the future or to submit content, you are required to submit certain personal details. By continuing to use the Products Portal you represent and warrant that:
- any information you submit is accurate and truthful; and
- you will keep this information accurate and up-to-date.
By submitting Content you warrant and represent that you are the author of such Content or that you have acquired all of the appropriate rights and / or permissions to use the Content in this fashion. Further, you waive all moral rights in the Content to be named as its author and grant The Company a licence to modify the Content as necessary for its inclusion on the Products Portal. The Company accepts no responsibility or liability for any infringement of third party rights by such Content.
Unless a Member informs The Company otherwise, in advance of posting, in writing, and The Company agrees to any terms or restrictions, all Content submitted is for publication on the Products Portal and other such uses as The Company may deem appropriate under a royalty-free, perpetual basis.
The Company will not be liable in any way or under any circumstances for any loss or damage that you may incur as a result of such Content, nor for any errors or omissions in the Content. Use of and reliance upon such Content is entirely at your own risk.
Content submitted by Members may not be screened by The Company prior to appearing online. We retain the right to exercise our sole discretion to remove or relocate any Content as we deem appropriate without the consent of the author. We shall be under no obligation to exercise such discretion. If you wish to enquire as to the removal of Content, please submit your query to support@theartemisprogramme-members.com. This does not constitute an undertaking to explain our actions.
- Your Personal Codes, Passwords, and Membership Account
If you are a Club Member and therefore a User of the Members Area Web Site, you are entirely responsible for maintaining the confidentiality of your password and membership account information. You must notify us immediately in the event of any known or suspected unauthorised use of your membership account, or any known or suspected breach of security, including loss, theft, or unauthorised disclosure of your or anyone else’s password or other codes specific to your account. You are entirely responsible for any and all activities which occur under your membership account. You agree to immediately notify us of any unauthorised use of your membership account or any other breach of security known to you.
- Termination and Suspension
In the event that any of the provisions of the Terms and Conditions are not followed, the Company reserves the right to suspend or terminate your Club Membership and access to the Programme, and to the Members Area Web Site. Any Members banned in this way must not attempt to use the Members Area Web Site, or any other services provided under any other name or by using the access credentials of another Member, with or without the permission of that Member. Any instance of termination or suspension will also apply to any downloadable content provided to you.
- Limitation of Liability
To the maximum extent permitted by law, the Company accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from membership of the programme,or use of the Members Area Website, or any information contained therein. Members should be aware that they use theMembers Area Web Site and its Content (Including forum, chat and other interactive services) entirely at their own risk.
Nothing in these terms and conditions excludes or restricts The Companies liability for death or personal injury resulting from any negligence or fraud on the part of The Company.
Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.
- No Waiver
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
- Notices
All notices / communications shall initially be given to either party by email. The Company’s address for all notices is support@theartemisprogramme-members.com Such notice will be deemed received on the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday. Subsequent communication from The Company to you will indicate whether notification by post to our premises is also required.
- Complaints and Disputes
If you have a complaint, you should raise it by sending an email to support@theartemisprogramme-members.com
You should provide the following information to us:
- Your name, address, telephone number, and email address, indicating your preferred method of communication. You should also confirm that your complaint refers to the Artemis Programme.
- If your complaint relates to a particular employee, their name.
- Further details of the Complaint including, as appropriate, all times, dates, events, and people involved.
Complaints are usually dealt with via email.
In the first instance, Complaints will be dealt with by the admin team. We aim to confirm receipt of your complaint within one working day.
Upon receipt of a Complaint, the initial Complaint Handler will consider the Complaint and make a decision within 2 working days whether to:
- Investigate the Complaint in full if it is considered to be valid; or
- Refer the Complaint to the General Manager if they feel it requires further investigation outside of their ability; or
- Dismiss the Complaint if it is considered to be invalid, in which case the Complaint Handler will inform the Customer of their decision by email within 2 further working days.
If the admin team is unable to resolve the Complaint within the time period specified, or if your complaint is about a member of that team, you may ask for your Complaint to be referred to the General Manager.
The General Manager will aim to respond to the initial escalation of your Complaint within 2 working days.
Upon receipt of an escalated Complaint, the General Manager will consider the Complaint and make a decision within 5 working days whether to:
- Investigate the Complaintin full if it is considered to be valid; or
- Dismiss the Complaint if it is considered to be invalid, in which case the General Manager will inform the Customer of their decision by email within 5 further working days.
Subject to delays arising from circumstances beyond their reasonable control (including, but not limited to, delays in other persons responding to communications, Complaint Handlers shall have a period of 14 working days in which to fully investigate the Complaint and to decide upon appropriate Resolution Action(s),
During their investigations, Complaint Handlers may ask you for additional information or evidence. You are respectfully reminded that any delay in their response to such a request may delay the resolution of the Complaint.
If you are unable or unwilling to provide information or evidence requested, the Complaint Handler will use all reasonable endeavours to resolve your Complaint. If, however the Complaint Handler considers that it is not possible to uphold the Complaint in the absence of the requested information or evidence, they may close the Complaint and inform the Customer of the outcome.
If you are unhappy with the final decision of the Complaint Handler, you may ask that your Complaint and the decision be reviewed by either the General Manager (if your Complaint was dealt with by the Admin team), or by The Managing Director (if your Complaint was dealt with by the General Manager).
- Children
This Website and the Programme is not for use by children and is not directed to children. Membership and use is solely for individuals who are eighteen (18) years or older. No one under 18 years old age may apply to become a Club Member.
- Law and Jurisdiction
These terms and conditions and the relationship between you and The Company shall be governed by and construed in accordance with the Laws of England and Wales and The Company and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.